Reporting Concerns

We take great pride in CBRE’s reputation for upholding the highest ethical and professional standards. It’s a significant reason for our company’s success—which depends on us living up to the values outlined in our Standards of Business Conduct.

CBRE welcomes reports of potential misconduct from employees and external stakeholders and will investigate and take appropriate action subject to applicable laws. CBRE has a zero-tolerance policy on retaliation that covers any concerns raised in good faith, even if those concerns turn out to be mistaken or unfounded.

CBRE respects and complies with the EU Whistleblower Protection Directive and all applicable local laws ("Whistleblowing Legislation"). To learn about your protection against retaliation and the scope of breaches under the Whistleblowing Legislation, click here.

Please use the below reporting channel(s) only to report potential misconduct that comes under the scope of Whistleblowing Legislation[1] or in violation of our Standard of Business Conduct. If you have a complaint concerning CBRE services, please directly contact the Director or team responsible for your instruction.

Reporting channel

  1. Contact compliance team directly (for CBRE GmbH and Capital Markets GmbH: [email protected]).
  2. Report a misconduct online or by phone (anonymously if permitted by local law) using the CBRE Ethics HelpLine, operated by an independent company and available 24/7 in every country where we do business. Concerns of serious misconduct raised through the CBRE Ethics Helpline are received and handled by qualified and experienced investigators within CBRE Trust Function.


External Channels

CBRE encourages reporting all matters internally through the CBRE Ethics HelpLine. All reports are handled with the utmost seriousness and promptness. However, should you wish to, you can report concerns to the relevant authorities within your jurisdiction under applicable laws. The current information is available online.

 

[1] Public procurement, financial services, financial products and financial markets as well as the prevention of money laundering and terrorist financing, product safety and conformity, transport safety, environmental protection, radiation protection and nuclear safety, food and feed safety, animal health and welfare, public health, consumer protection, protection of privacy and personal data as well as the security of network and information systems, prevention and punishment of criminal offences under Sections 302 to 309 of the German Criminal Code (StGB).